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Management Career Band Progression


  M1: Supervisor M2: Manager M3: Senior Manager M4: Group Manager M5:Senior Group Manager
Business Expertise Applies operational business practices for the division and coordinates with other closely related areas to improve efficiency Applies understanding of the University’s business and how own division integrates with others to achieve unit objectives


Applies knowledge of key business drivers for the segment and University and the factors that maximize unit performance Applies broad industry knowledge and external awareness to drive financial performance Applies in-depth knowledge of own segment as well as external expertise to differentiate the University from the competition
Leadership Has formal supervisory responsibilities; coordinates resources and sets daily priorities to meet objectives

Manages one or more related teams; adapts unit plans and priorities to meet short-term objectives

Manages multiple teams, sets unit priorities and allocates resources to align with business objectives and annual plan Leads through subordinate managers; contributes to the development of divisional long-term strategy and develops annual business plans to ensure alignment Leads a segment or division. Develops and executes long-term divisional strategy to achieve key business objectives for the University
Problem Solving Uses judgment to identify, troubleshoot and resolve day-to-day problems Identifies and solves a variety of problems; understands and recognizes broader impact across the unit Identifies and solves complex problems leveraging the appropriate resources within or outside the unit Directs the resolution of highly complex or unusual business problems applying advanced critical thinking Evaluates key business challenges ; directs the development of new or innovation solutions
Impact Guided by policies and procedures impacts the quality, efficiency and effectiveness of own team and its contribution to the unit Guided by policies and unit plan, impacts the team’s ability to achieve service, quality and timeliness of objectives Guided by division business plans, impacts the unit results by supporting and funding of projects, services and/or technologies Guided by segment strategy, has broad impact on division or unit results Guided by University and/or segment strategy, impacts results of a segment
Interpersonal Skills Explains information, conveys performance expectations and handles sensitive issues Guides and influences others either internally or externally to adopt a different point of view Persuades managers adn leaders to take action and/or negotiates with external partners/vendors/customers  Negotiates with senior leaders across the University Shapes the opinions of, and negotiates with other senior leaders
Disclaimer: Levels within each band build upon each other and incorporate lower level criteria
Sample Positions:
  • Nurse Manager
  • Director Plant Ops and Utilities
  • Executive Director, Center for Public Service