Tulane University's Employee Assistance Program (EAP), provided through Lucet, offers free and confidential services to help employees and their families navigate personal, family, life, and work-related challenges. The benefit is available 24/7 via the member portal at eap.lucethealth.com or by calling 1-800-624-5544. You can also download the Lucet EAP brochure (PDF).
What’s Included
- Unlimited telephonic clinical assessment and referral
- Up to three face-to-face counseling sessions
- Legal and financial consultations
- Family referral and caregiving services
- Daily living and convenience services
- Funeral concierge services
One-on-One Support When You Need It Most
Balancing work and personal life can be challenging. Lucet's EAP counselors provide solutions for living well at home and at work, offering confidential support for concerns like stress, relationships, financial or legal issues, child care, and more. Their goal is to help you live a happier, more fulfilling life—today and every day.
- For services tailored to Graduate Medical Education (GME) residents and fellows, click here for more information.
Available 24/7, Free and Confidential
EAP services are accessible to you and your eligible dependents at no cost, 24 hours a day, 7 days a week. Contact Lucet by phone at 1-800-624-5544 or visit their website at eap.lucethealth.com (Company Code: Tulane).
Website Features
Lucet’s interactive website offers additional resources, including:
- A private platform for working through challenges
- Access to licensed therapists via text, voice, or video chat
- A network of over 5,000 licensed therapists available on computers, smartphones, or tablets
- Counseling services for a set number of life topics
Lucet offers a variety of educational opportunities for you and your team, delivered by industry experts. Explore the following resources to find the best fit for your needs:
For on-site learning or additional training requests, TU Wellness must receive and approve all submissions. For more information, contact tubenefits@tulane.edu.
Questions?
For general benefits questions (eligibility, enrollment periods, etc.), visit hr.tulane.edu or contact Benefits Assistance at 1-504-865-HR4U (4748) or TUBenefits@tulane.edu, Monday–Friday, 8:30 a.m.–5:00 p.m.
Benefit Contacts
| Benefit | Who to Call | Website | Phone Number |
|---|---|---|---|
| Medical & Prescription Drug | Blue Cross Blue Shield | www.MyHealthToolkitLA.com | 1-833-212-0857 |
| Dental | Delta Dental | www.deltadentalins.com | 1-800-521-2651 |
| Vision | EyeMed | www.eyemed.com | 1-866-804-0982 |
| Basic Life & AD&D Claims Supplemental Life Claims Short/Long-Term Disability Leave/FMLA Management | The Standard | standard.com/absence | 1-800-428-2938 |
| Spending Accounts (FSA, HSA and HRA) | HealthEquity | my.healthequity.com | 1-866-346-5800 |
| Employee Assistance Program | Lucet | eap.lucethealth.com | 1-800-624-5544 |
| Retirement 403(b) Savings Plan | TIAA Investments | www.tiaa.org | 1-800-842-2252 |
