Employee Assistance Program

New Directions logo

New Directions is our Employee Assistance Program (EAP) provider. New Directions offers programs and services to help individuals achieve better health and overcome barriers in life. Tulane employees will have access to webinars, onsite trainings, and mobile applications that can assist with work-life services, mental health & therapy and professional training.

One-on-One Support

The University understands how challenging it can be to balance your work and personal life and we are committed to helping you do just that! That's why the University contracts with an outside vendor – New Directions, to provide an Employee Assistance Program (EAP). New Directions offers solutions for living well at home and at work. Counselors provide confidential support for a variety of concerns, from coping with stress to information and support on financial issues, child care, legal issues, relationships, and other life challenges. Their goal is to help you live a happier, more fulfilling life – today and every day.

We are here for you, always

These services are available to you and your eligible dependents 24 hours a day, 7 days a week, free of charge, and are completely confidential. Reach New Directions professionals by telephone at 1-800-624-5544, or visit the website at https://www.ndbh.com/ - Company Code: Tulane.

New Directions Flyer


Website Support

In addition to professional support over the phone, New Directions' interactive website provides you with immediate access to:

  • A private space to work through challenges
  • An online platform that connects users to a licensed therapist via text, video, voice, live video
  • Access to 5,000 + licensed therapist from a computer, smartphone or tablet device
  • A set amount of counseling services per life topic