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Employee Assistance Program

One-on-One Support

The University understands how challenging it can be to balance your work and personal life and we are committed to helping you do just that! That's why the University contracts with an outside vendor – Optum, to provide an Employee Assistance Program (EAP). Optum offers solutions for living well at home and at work. Optum counselors provide confidential support for a variety of concerns, from coping with stress to information and support on financial issues, child care, legal issues, relationships, and other life challenges. Their goal is to help you live a happier, more fulfilling life – today and every day.

Website Support

In addition to professional telephonic support, Optum interactive website provides you with immediate access to:

  • Thousands of informative articles and videos
  • Live and archived webinars
  • Self-searches for providers and services
  • Health tools, quizzes, and assessments

These services are available to you and your household members 24 hours a day, 7 days a week, free of charge, and are completely confidential. Reach Optum professionals by telephone at 1-800-622-7276, or visit the website at (access code: Tulane).

Onsite EAP Training Seminars

Optum offers onsite EAP training sessions on a variety of topics related to workplace and work/life issues. These interactive, practical and informative sessions are conducted by members of the Optum network of experienced training professionals and use a variety of adult learning strategies. If you are interested in requesting a session, visit the Onsite EAP training seminars page for details and available topics.

Optum EAP flyer