Medical Plan Dependent Verification Audit
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In July, every employee who has dependents covered under our medical plans received information from Alight Solutions about the Dependent Verification Audit. The official verification request notices were mailed out to all applicable employees on July 7, 2018. Please be aware that if you received a letter from Alight, then the action of verifying your dependent(s) is required. Follow all instructions stated in the notices you receive from Alight.

Submitting documents is easy with Alight since they have provided a safe and secure online portal to upload documents. Employees can fax or mail their documents as well.

  • Secure Online Upload: www.yourdependentverification.com/plan-smart-info
    • Login Name: TU + Your Dependent Verification ID. (Example TU0000000) Your Dependent Verification ID (can be found at the bottom of your notice).
    • Password: This is your date of birth in mmddyy format. (Example 013168) You will be prompted to reset your password upon entering the secured site.
  • Secure Fax: 1-877-965-9555
  • Mail:  Dependent Verification Center, P.O. Box 1414, Lincolnshire, IL 60069-1414

To prepare you for the next step in this process, locate marriage certificates, birth certificates or any other documents that you may need to verify your dependent(s). Alight will provide more details concerning the acceptable documents. Confidential information, such as social security numbers and income, can be covered or removed from your documents before sending to Alight. Copies of documents are acceptable as well. We know this process may be an inconvenience, but ALL dependents and spouses covered by the medical plans will be documented for 2018 or coverage will be canceled. Coverage of ineligible dependents increases costs for all of us, therefore your cooperation in this process is greatly appreciated.

This audit began in July and will run until November 2018.

If you have any questions, please contact the Benefits team by email at tubenefits@tulane.edu or by telephone at 504-865-4748 (HR4U).