Improving workplace relationships often requires understanding — and managing —underlying difficult behaviors. This program helps identify the difficult behaviors we encounter in both our personal and work lives. Participants will then learn specific guidelines for interacting and dealing with these behaviors in everyday life.
Participants will:
- Improve basic assertive communication skills
- Explore the motivation behind difficult behaviors
- Get practical knowledge of effective ways to deal with difficult behavior
- Apply skills to help them effectively manage difficult interpersonal styles
- Increase recognition and understanding of difficult behaviors in the workplace
Date: Wednesday, October 23, 2019
Time: 12:00 PM - 1:00 PM
Location: 1555 Poydras St., 9th Floor, Suite 964
Presenter: Charles Ryan with Optum
Please contact TU Wellness at 504-247-1744 or tuwellness@tulane.edu for more information.
